Ukrposhta Tracking

Ukrposhta Tracking

Want to know the current status of your Ukrposhta delivery? Our Ukrposhta tracking tool provides up-to-date information as your letter or express parcel travels through Ukrposhta’s comprehensive mail and logistics system.

Our Ukrposhta tracking tool allows you to monitor your shipment from dispatch to final delivery. Enter your Tracking Number to instantly view the latest tracking details, see its current location, or check the estimated arrival date.

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How to Use Our Ukrposhta Tracking Tool?

We have made it simple to monitor your domestic and international shipments directly through this page. Follow these steps to check your delivery status using our tracking tool:

  1. Locate Number: Find the Tracking Number on your postal receipt, shipping label, or the confirmation email sent by the online retailer.
  2. Enter in Our Tool: Type this unique 13-character code directly into the search field of our Ukrposhta tracking tool located above.
  3. Click “Track”: Hit the button to instantly retrieve the latest logistics status and current location of your package.

Ukrposhta Tracking Number

To access your shipment data, you need the specific reference code assigned to your parcel. Our tracking tool relies on these standard identifiers used within their global network:

  • International Postal Format: A 13-character alphanumeric code established by the Universal Postal Union (UPU), typically ending with “UA” (e.g., RR123456789UA or CP123456789UA).
  • Domestic Format: Purely numeric 13-digit codes or standard UPU alphanumeric formats are used to track packages moving exclusively within Ukraine’s borders.

Shipment Journey and Status Meanings

As your parcel moves through the postal logistics network, the status updates to reflect its journey. Here is what the standard tracking statuses typically mean:

StatusWhat It Means
Accepted by UkrposhtaThe parcel or registered letter has been physically handed over to a local Ukrposhta branch.
In TransitThe mail is moving between local or regional postal sorting centers within Ukraine.
Customs ClearanceFor international shipments, the package is undergoing mandatory border inspections and duty assessments.
Arrived at Delivery OfficeThe mail has successfully reached the local post office responsible for your specific area.
Out for DeliveryThe postal worker has taken the item out on their daily route to deliver to your address.
DeliveredThe shipment has been successfully handed over to the recipient or safely deposited.

About Ukrposhta

Ukrposhta is Ukraine’s state-owned national postal operator, managed by the Ministry of Infrastructure. With thousands of post offices across the country, it provides nationwide mail and parcel services, from Kyiv to remote rural areas. The company has modernized its operations with real-time tracking and mobile apps to support domestic and international e-commerce.

Beyond logistics, Ukrposhta delivers essential financial and administrative services, including utility payments, pension distribution, and money transfers. As a member of the Universal Postal Union, it ensures global postal connectivity and remains a key pillar of Ukraine’s economic and social infrastructure.

Ukrposhta Service Portfolio

Our Ukrposhta tracking tool supports Ukrposhta’s diverse postal solutions tailored for modern citizens and businesses. Monitor shipments across these key service categories to stay updated on your mail:

  • Standard & Priority Mail: Reliable domestic delivery under basic or priority tariffs for everyday letters, documents, and small packets.
  • Parcel Delivery: Economical and express shipping solutions for heavier consumer goods and commercial items moving locally or internationally.
  • Financial Services: Accessible community services including domestic money transfers, MoneyGram international payments, and pension distributions.
  • E-Commerce Fulfillment: Dedicated logistics solutions for online retailers, ensuring efficient shipping from Ukrainian merchants to global buyers.

Ukrposhta Service Coverage

Ukrposhta operates a highly connected logistics network designed to facilitate nationwide and international communication. From the capital of Kyiv to remote districts, our Ukrposhta tracking tool covers shipments moving through this infrastructure:

  • Domestic Network: Unparalleled delivery coverage reaching virtually every municipality, town, and regional settlement across Ukraine.
  • Global Reach: Seamless international shipping to over 230 countries and territories worldwide through established Universal Postal Union (UPU) partnerships.
  • Digital Infrastructure: Advanced mobile applications and online services that allow users to calculate costs, find post codes, and track shipments from anywhere.

Ukrposhta Delivery Times

Delivery speeds vary based on the specific postal service and the geographical distance involved in the shipment. Our Ukrposhta tracking tool results will generally reflect these timelines, helping you plan your mail logistics:

  • Domestic Basic Tariff: Mail and standard parcels moving between major Ukrainian cities generally take 3 to 6 Business Days for delivery.
  • Domestic Priority: Expedited domestic shipments generally arrive much faster, often within 1 to 2 Business Days.
  • International Air Freight: Cross-border parcels traveling by air typically require 14 to 20 Business Days (with recent dedicated routes to the USA completing in as little as 14 days).
  • International Surface Freight: Packages traveling globally via ship or road may take between 25 to 30 Business Days.

Solving Common Tracking Issues

Tracking issues can arise from international transit delays or system lags, but they are usually easy to resolve. Try these troubleshooting steps on our Ukrposhta tracking tool to identify why your status might be missing:

  • “Record Not Found”: Allow 24 to 48 hours after dropping off your package for the local post office to scan it into the central tracking database.
  • Stuck at “In Transit”: International mail can travel for days or weeks across borders without intermediate scans until it reaches the destination country.
  • Customs Hold: If tracking pauses indefinitely at a border facility, the package is likely awaiting duty payments or undergoing routine physical inspection.
  • Incorrect Number Format: Ensure you enter the exact 13-character UPU format without any spaces or hyphens (e.g., RR123456789UA).

Contact Information

If you require direct assistance with your shipment or need to consult about postal solutions, support is readily available. Use the detailed contact information below to reach the Ukrposhta team:

  • Call Center: 0 800 300 545 (Toll-free within Ukraine)
  • Email: [email protected]
  • Address: 22 Khreshchatyk Street, Kyiv, 01001, Ukraine.

Frequently Asked Questions (FAQs)

Yes. Through its membership in the Universal Postal Union (UPU) and strategic global partnerships, Ukrposhta ships parcels and mail to over 230 countries and territories worldwide.

A standard international tracking number is a 13-character code consisting of two letters, nine digits, and ending in “UA” (for example, CP123456789UA). Domestic shipments may use a similar format or a purely 13-digit numeric code.

You can track an international package using its original 13-character UPU tracking number. Once it crosses the Ukrainian border and is handed over to Ukrposhta, our tracking tool will seamlessly update with local transit events.

If a delivery attempt is unsuccessful, the postal worker will usually leave a notice in your mailbox. You will then need to visit your designated local post office with valid identification to retrieve the package.

International shipments are subject to customs inspections when crossing borders or navigating complex logistical routes. If your package is delayed, it may be waiting for clearance, or you might need to pay applicable import taxes before it is released for final delivery.

Conclusion

Ukrposhta Tracking provides the essential visibility needed to manage these large-scale supply chain movements effectively. Our Ukrposhta tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your Tracking Number in our Ukrposhta tracking tool now to confirm your delivery status!

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