Servientrega Tracking

Servientrega Tracking

Looking to track your Servientrega Ecuador shipment? Our Servientrega tracking tool provides real-time updates as your parcel moves through Servientrega’s extensive nationwide network, ensuring fast and secure delivery across Ecuador.

Our Servientrega tracking tool lets you easily follow your consignment every step of the way. Simply enter your Tracking Number to instantly view the latest status, current location, or estimated delivery schedule of your package.

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How to Use Our Servientrega Tracking Tool?

We have made it simple to monitor your domestic Ecuadorian and international shipments directly through this page. Follow these steps to check your parcel status using our tool:

  1. Locate Number: Find the Tracking Number (Número de Guía) on your shipping receipt, invoice, or the confirmation email provided by the sender.
  2. Enter in Our Tool: Type this unique alphanumeric code directly into the search field of our tracking tool located above.
  3. Click “Track”: Hit the button to instantly retrieve the latest logistics status and current location of your delivery.

Servientrega Tracking Number

To access your shipment data, you need the specific reference code assigned to your parcel. Our Servientrega tracking tool relies on these standard identifiers used within their logistics network:

  • Número de Guía / Tracking Number: The primary tracking sequence, generated when your parcel is processed at a Servientrega branch, usually consisting of a multi-digit numeric code.
  • Order Reference: For commercial and e-commerce shipments, a specific internal retailer order ID or transport document number may be linked to your logistics profile.

Shipment Journey and Status Meanings

As your parcel moves through the Ecuadorian logistics network, the status updates to reflect its journey. Here is what the standard tracking statuses typically mean:

StatusWhat It Means
Recibido (Data Received)The shipper has generated the label, and Servientrega is awaiting the physical drop-off or collection of the package.
En Tránsito (In Transit)The parcel has been successfully picked up and is actively moving between regional sorting hubs across Ecuador.
En Centro de DistribuciónThe shipment has safely reached the local Servientrega distribution center closest to the final delivery destination.
En Reparto (Out for Delivery)The package has been loaded onto a local delivery vehicle and is scheduled to be dropped off at your address today.
Entregado (Delivered)The shipment has been successfully handed over to the receiver, and a Proof of Delivery is recorded in the system.
Novedad (Delivery Exception)Delivery was attempted but failed (e.g., incorrect address or recipient unavailable), and the package requires rescheduling.

About Servientrega

Servientrega Ecuador S.A. is a logistics provider headquartered in Guayaquil and a subsidiary of Servientrega Group (founded in 1982). Established in Ecuador in 1994, it operates a nationwide network of distribution centers, sorting facilities, and transport vehicles serving urban and remote regions.

The company offers courier and parcel delivery, freight transport, warehousing, inventory management, real-time tracking, and e-commerce fulfillment. Through technology integration and secure operations, Servientrega supports domestic and cross-border trade across Ecuador and Latin America.

Servientrega Service Portfolio

Our Servientrega tracking tool supports Servientrega’s diverse supply chain solutions tailored for modern businesses. Monitor shipments across these key commercial categories to stay updated on your freight:

  • Document & Parcel Services: Fast, highly reliable domestic courier solutions optimized for standard corporate documents, retail packages, and urgent deliveries.
  • Massive Cargo Transportation: Specialized heavy freight logistics explicitly designed for the safe and efficient movement of large industrial volumes across the country.
  • E-Commerce Logistics: Comprehensive fulfillment services tailored for online retailers, featuring payment-on-delivery options and seamless return management.
  • International Shipping: Cross-border forwarding services utilizing global partnerships to reliably connect Ecuadorian businesses with worldwide markets.

Servientrega Service Coverage

Servientrega operates a highly connected logistics network designed to facilitate efficient nationwide and international trade. From bustling metropolitan centers to remote Andean communities, our Servientrega tracking tool covers shipments moving through this infrastructure:

  • Ecuador Nationwide: Unparalleled domestic reach seamlessly connecting major economic hubs like Guayaquil, Quito, Cuenca, and Santo Domingo.
  • Regional Reach: Extensive routing capabilities ensuring secure deliveries to remote provincial towns and challenging geographical territories within the country.
  • Global Network: Strategic international partnerships and air freight corridors extending reliable logistics services well beyond South American borders.

Servientrega Delivery Times

Delivery speeds vary based on the specific freight service and the geographical distance involved in the shipment. Our Servientrega tracking tool results will generally reflect these timelines, helping you plan your supply chain logistics:

  • Urban Last-Mile: Local e-commerce deliveries moving within the same major city are typically completed within 1 to 2 Business Days.
  • National Transit: Standard parcels moving between major Ecuadorian cities generally require 2 to 3 Business Days, depending on highway conditions.
  • Remote Areas: Ground freight traveling to distant or difficult-to-access provinces may take between 3 to 5 Business Days.
  • International Freight: Cross-border shipping times vary heavily based on the destination country and mandatory customs clearance procedures.

Solving Common Tracking Issues

Tracking issues can arise from system lags or complex regional terrain, but they are usually easy to resolve. Try these troubleshooting steps on our Servientrega tracking tool to identify why your status might be missing:

  • “Record Not Found”: Allow a few hours after the shipper processes the order for the physical package to be scanned at the first Servientrega facility.
  • Stuck at “In Transit”: Long-haul shipments moving across the vast Ecuadorian landscape may not receive intermediate updates until arriving at the destination hub.
  • Novedad (Exception): If your tracking shows a “Novedad,” immediately contact customer service to correct an address issue or arrange a redelivery.
  • Incorrect Number Format: Ensure you enter the exact numeric tracking sequence (Número de Guía) provided by your sender without any extra spaces or dashes.

Contact Information

If you require direct assistance with your shipment or need to consult about commercial logistics solutions, support is readily available. Use the detailed contact information below to reach the Servientrega team:

Guayaquil Headquarters:

  • Address: Av. Juan Tanca Marengo and Dr. Camilo Ponce Enrique.
  • Telephone: (04) 373 2000

Quito:

  • Address: Galo Plaza Lasso E 1-75 and Los Cedros.
  • Telephone: (02) 373 2000

Basin:

  • Address: Av. Gil Ramirez Dávalos 330 and Eliat Liut Esq. (In front of customs)
  • Telephone: (07) 373 2000

Frequently Asked Questions (FAQs)

The “número de guía” is your unique Servientrega tracking number. It serves as a digital identifier that allows you and the company to accurately monitor the progress of your package from dispatch to delivery.

Yes. Servientrega specializes in cargo transportation, safely and efficiently handling the movement of heavy commercial and industrial freight across the country.

A “Novedad” indicates a delivery exception. This usually means delivery was attempted but could not be completed because the recipient was not available, or there was a verifiable issue with the shipping address.

You can seamlessly track your shipment by entering your unique Número de Guía into our online tracking tool for real-time status and location updates.

Absolutely. While deeply rooted in Ecuador and Colombia, Servientrega provides reliable international courier and parcel services, functioning as an essential cross-border logistics partner for regional trade.

Conclusion

Servientrega Tracking provides the essential visibility needed to manage these large-scale supply chain movements effectively. Our Servientrega tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your Tracking Number in our Servientrega tracking tool now to confirm your delivery status!

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