ICS Tracking

Want to know the current status of your ICS Courier delivery? Our ICS tracking tool provides up-to-date information as your package travels through ICS Courier’s established distribution system, handling millions of shipments safely and efficiently across Canada.

Our ICS tracking tool allows you to monitor your consignment from dispatch to final destination. Enter your Tracking Number to instantly access the latest tracking details, see its present location, or check the estimated arrival date.

How to Use Our ICS Tracking Tool?

We have made it simple to monitor your domestic Canadian shipments directly through this page. Follow these steps to check your parcel status using our ICS tracking tool:

1. Locate Number: Find the Tracking Number on your shipping receipt, return label, or the confirmation email provided by the sender.
2. Enter in Our Tool: Type this unique alphanumeric code directly into the search field of our ICS tracking tool located above.
3. Click “Track”: Hit the button to instantly retrieve the latest logistics status and current location of your delivery.

ICS Courier Tracking Number

To access your shipment data, you need the specific reference code assigned to your parcel. Our ICS tracking tool relies on these standard identifiers used within their logistics network:

• Primary Tracking Number: A unique sequence that typically begins with a service indicator like “ND” (Next Day) or “GR” (Ground), followed by an 18-digit alphanumeric string.
• Shipper Reference Number: An internal customer reference or purchase order number entered by the shipper at the time of label creation, which can also be used to track the item.

Shipment Journey and Status Meanings

As your parcel moves through the Canadian logistics network, the status updates to reflect its journey. Here is what the standard tracking statuses typically mean:

About ICS Courier

ICS Courier, founded in 1978, is one of Canada’s leading B2B and B2C delivery providers. It pioneered the “fixed route” model, ensuring drivers arrive at the same businesses at consistent daily times for predictable operations. With 35 branches nationwide and over 1,000 employees, the company handles millions of shipments monthly, using protective cage handling to reduce damage in transit.

As part of TFI International, ICS Courier leverages a vast national network and economies of scale. The company invests in advanced tracking systems and sustainable initiatives, including electric and alternative-fuel vehicles. Its focus on agility, technology, and personalized service enables scalable, reliable distribution across Canada.

ICS Courier Service Portfolio

Our ICS tracking tool supports ICS Courier’s diverse supply chain solutions tailored for modern businesses. Monitor shipments across these key commercial categories to stay updated on your freight:

• Next Day: Guaranteed delivery by the end of the next business day for time-sensitive envelopes and parcels across major Canadian routes.
• Ground: A highly cost-effective and reliable delivery alternative providing standard transit times of 3 to 5 business days.
• E-Commerce Solutions: Flexible B2C shipping capabilities designed specifically to improve the online shopping and return experience for Canadian consumers.
• SMARTSpots: A convenient network of drop-off locations allowing businesses and consumers to securely deposit pre-labeled packages without waiting for a pickup.

ICS Courier Service Coverage

ICS Courier operates a highly connected logistics network designed to facilitate efficient nationwide trade. From bustling metropolitan centers to suburban neighborhoods, our ICS tracking tool covers shipments moving through this infrastructure:

• National Canadian Network: Comprehensive domestic coverage spanning all major Canadian postal codes and commercial territories.
• Branch Infrastructure: 35 strategically located sorting facilities and branches ensuring rapid turnaround times across the provinces.
• Residential Deliveries: Seamless final-mile routing tailored to reach individual consumer homes safely and securely.

ICS Courier Delivery Times

Delivery speeds vary based on the specific freight service and the geographical distance involved in the shipment. Our ICS tracking tool results will generally reflect these timelines, helping you plan your supply chain logistics:

• Next Day Service: Urgent shipments are delivered by the end of the Next Business Day.
• Ground Service: Standard regional and national deliveries typically take between 3 to 5 Business Days.
• Fixed Route Delivery: For B2B clients on a fixed route, drivers arrive at a highly predictable, set time every single business day.
• Holding Period: If a delivery attempt fails, packages are securely held at the local branch for 5 Business Days before being returned to the sender.

Solving Common Tracking Issues

Tracking issues can arise from system lags or harsh weather conditions, but they are usually easy to resolve. Try these troubleshooting steps on our ICS tracking tool to identify why your status might be missing:

• “Record Not Found”: Allow a few hours after the shipper creates the label for the physical package to be scanned at the first ICS Courier facility.
• Stuck at “In Transit”: Packages moving across vast Canadian provinces (e.g., from Ontario to British Columbia) may not receive intermediate updates until arriving at the destination terminal.
• Missed Delivery: If a delivery fails, the driver will leave a notice. You can contact customer service to arrange a redelivery or pick up the item from the local depot.
• Incorrect Number Format: Ensure you enter the exact alphanumeric tracking sequence (e.g., starting with ND or GR) without any spaces or dashes.

Contact Information

If you require direct assistance with your shipment or need to consult about logistics solutions, support is readily available. Use the detailed contact information below to reach the ICS Courier team:

📞 Customer Service

📌 General Inquiries

💻 Technical Support

💳 Billing

Frequently Asked Questions (FAQs)

Conclusion

ICS Tracking provides the essential visibility needed to manage these large-scale supply chain movements effectively. Our ICS tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your Tracking Number in our ICS tracking tool now to confirm your delivery status!