Shippit Tracking: Stay in Touch of Every Delivery Across Australia

Shippit has transformed e-commerce logistics in Australia by offering a centralized, intuitive platform for shipping and tracking. Trusted by major retailers as well as small businesses, Shippit optimizes deliveries by integrating with multiple couriers such as Australia Post, Couriers Please, Sendle, and Aramex. With Shippit Tracking, businesses and recipients can follow every parcel’s journey—no matter which courier handles it—granting clarity, confidence, and peace of mind.

Understanding Shippit Tracking

Shippit’s tracking system is designed with simplicity and transparency in mind:

• Single Tracking Code
  Customers receive one tracking code per order. That code provides access to the current status and progress, even as the shipment moves between different courier networks.
• Centralized Tracking Dashboard
  Shippit aggregates tracking details from all integrated couriers into a single dashboard. Whether it’s on your website, in the mobile app, or an email, users remain up-to-date without switching platforms.
• Easy Access for Everyone
  Retailers can view order statuses through the dashboard, while customers simply enter the tracking number on a public page to get live updates.

Step-by-Step: How to Use Shippit Tracking

For Retailers:

1. Log in to the Shippit dashboard and navigate to the ‘Track’ section.
2. View all active orders with visual cues like courier logos, delivery ETAs, and progress markers.
3. Click an order to view full tracking history, including scan events and delivery confirmations.

For Customers:

1. Copy the tracking code from your order confirmation email or SMS.
2. Visit Shippit’s public “Track Your Package” page.
3. Paste the tracking code and view the live status, including which courier is delivering your parcel and when to expect it.

The system refreshes in real time, keeping everyone informed without repeated manual checks.

What Makes Shippit Online Tracking Unique

Real-Time ETAs
Dynamic estimated delivery times help customers plan around arrivals.

Unified View Across Couriers
Track any shipment without juggling multiple courier websites.

Branded Notifications
Merchants can customize tracking pages and proactive alerts like “Your order is on the way” via email, SMS, or even push notifications.

Smart Alerts and Automation
Parcels requiring attention trigger automatic alerts. Notifications ensure customers stay informed about delays or delivery exceptions.

Fewer WISMO Queries
“Where Is My Order?” calls drop significantly as tracking becomes transparent and accessible.

Common Scenarios and How to Respond

• No Updates Yet?
  Give it a few hours—initial tracking data may take time to populate. If still missing, ask the merchant or courier for assistance.
• Invalid Tracking Code?
  Verify that you’ve entered it correctly. If issues persist, request help from the retailer’s customer support.
• Delivery Delays or Exceptions?
  Use the tracking dashboard to identify the issue. If needed, escalate through the merchant or directly via the courier link within Shippit. Never place any prohibited item in your parcel to avoid inconvenience.

Online Contact Details

For further assistance, their Help Center is available 24/7 to assist you.

Why Retailers Love Shippit

• Boosted Customer Satisfaction
  Clear tracking information reduces support queries and reassures buyers.
• Flexible Courier Options
  Shippit intelligently selects the fastest or most affordable courier, based on your preferences.
• Scalability
  Ideal for small shops scaling up to national or cross-dock fulfillment, as well as enterprise-level retailers.
• Brand Control
  Customize the tracking interface and communications to match your brand identity.

Real-World Impact

Shippit helps retailers deliver like national players. With ship-from-store capabilities, they offer same-day or next-day delivery, reducing cancellations and boosting trust. For example, one large retailer saw order cancellations drop from double digits to nearly zero after adopting Shippit.

Tips to Get the Most from Shippit Tracking

• Share the Tracking Code Promptly
  Customers appreciate immediate access—text or email is ideal.
• Enable Alerts
  Let customers choose how—SMS, email, push—they’d like to stay updated.
• Keep Customers in the Loop
  Strive to address exceptions quickly via tracking information and shipping dashboard alerts.
• Use Reports for Continuous Improvement
  Analyze performance, pinpoint issues, and optimize delivery strategies over time.

Final Thoughts

With Shippit Tracking, parcel tracking becomes intuitive and transparent. Regardless of which courier delivers your parcel, Shippit provides unified tracking, branded experiences, and timely updates. Retailers benefit from stronger customer loyalty and fewer service interruptions. Customers get convenience and assurance. It’s modern delivery tracking tailored to elevate every e-commerce experience.