Zásilkovna Tracking

Trying to keep track of your Zásilkovna package? Our tool helps you stay informed as your parcel moves through Zásilkovna’s vast network of pick-up points and automated Z-BOX lockers across Central Europe. Our Zásilkovna tracking tool lets you follow your shipment with ease. Simply enter your Tracking Number to instantly view the latest status, track its current location, or confirm the scheduled delivery timeline.

How to Use Our Zásilkovna Tracking Tool?

We have made it simple to monitor your domestic and international shipments directly through this page. Follow these steps to check your parcel status using our Zásilkovna tracking tool:

1. Locate Number: Find the Tracking Number (often referred to as a Packeta ID) on your shipping receipt, or the confirmation email and SMS sent by the retailer.
2. Enter in Our Tool: Type this unique alphanumeric code directly into the search field of our Zásilkovna tracking tool located above.
3. Click “Track”: Hit the button to instantly retrieve the latest logistics status and current location of your package.

Zásilkovna Tracking Number

To access your shipment data, you need the specific reference code assigned to your parcel. Our Zásilkovna tracking tool relies on these standard identifiers used within their logistics network:

• Tracking Number / Packeta ID: The primary tracking sequence, typically a multi-digit alphanumeric code generated when your parcel is registered in the Zásilkovna or Packeta system.
• Order Reference: For some domestic e-commerce deliveries, the internal receipt or order number from the online store is securely linked to your shipping profile.

Shipment Journey and Status Meanings

As your parcel moves through the Central European logistics network, the status updates to reflect its journey. Here is what the standard tracking statuses typically mean:

About Zásilkovna

Zásilkovna, the flagship brand of the Packeta Group, was founded in 2010 to modernize e-commerce logistics in the Czech Republic. It built a vast network of pick-up points and Z-BOX lockers across Central Europe, handling hundreds of thousands of parcels daily through integrated technology and courier operations.

Beyond its domestic network, Zásilkovna connects businesses to more than 30 countries, offering digital tools for sending, tracking, and returns via its mobile app. With innovations like solar-powered Z-BOX lockers and customer-focused delivery solutions, it remains a key partner for cross-border e-commerce in the region.

Zásilkovna Service Portfolio

Our Zásilkovna tracking tool supports Zásilkovna’s diverse supply chain solutions tailored for modern citizens and businesses. Monitor shipments across these key service categories to stay updated on your freight:

• Pick-up Points (Z-Points): Delivery to a vast network of thousands of partner shops where customers can collect parcels at their convenience.
• Z-BOX Self-Service Lockers: Eco-friendly, 24/7 automated lockers allowing for contactless parcel retrieval via the Zásilkovna mobile app or PIN.
• Home Delivery: Fast, reliable door-to-door courier delivery featuring precise 90-minute delivery windows and live driver tracking.
• Between Us (Mezi námi): A convenient peer-to-peer parcel delivery service managed entirely through their mobile application without the need for printed labels.

Zásilkovna Service Coverage

Zásilkovna operates a highly connected logistics network designed to facilitate nationwide and international trade. From the bustling streets of Prague to neighboring European countries, our Zásilkovna tracking tool covers shipments moving through this infrastructure:

• Czech & Slovak Republics: 100% domestic delivery coverage supported by massive regional sorting hubs and over 9,000 pick-up locations.
• European Logistics: Seamless road transport corridors connecting online stores to consumers in Germany, Poland, Hungary, and Romania.
• Global Forwarding: Expanded capabilities reaching 33 countries worldwide through strategic integrations within the broader Packeta Group network.

Zásilkovna Delivery Times

Delivery speeds vary based on the specific postal service and the geographical distance involved in the shipment. Our Zásilkovna tracking tool results will generally reflect these timelines, helping you plan your supply chain logistics:

• Domestic (CZ/SK): Zásilkovna boasts an exceptional delivery speed, with 98% of parcels delivered by the Next Business Day (D+1).
• Central Europe: Deliveries to neighboring countries like Germany, Poland, or Hungary typically take 2 to 3 Business Days (D+2).
• International Standard: Deliveries to broader European or global destinations generally range from 4 to 10 Business Days, depending on the local carrier.
• Z-BOX Holding Times: Standard parcels are usually held in a Z-BOX for 2 days (with an option to extend), while Z-Points hold them for up to 5 days.

Solving Common Tracking Issues

Tracking issues can arise from system integrations or international transit lags, but they are usually easy to resolve. Try these troubleshooting steps on our Zásilkovna tracking tool to identify why your status might be missing:

• “Record Not Found”: Allow 12 to 24 hours after your online order is confirmed for the physical package to be scanned by the Zásilkovna depot.
• Stuck at “In Transit”: Cross-border parcels may travel for several days without intermediate updates until they reach the destination country’s sorting hub.
• Missed Home Delivery: If the courier cannot reach you, your parcel is typically rerouted to the nearest available Z-Point or Z-BOX, where you can easily pick it up.
• Incorrect Number Format: Ensure you enter the exact alphanumeric Packeta ID provided in your shipping confirmation without any extra spaces.

Contact Information

If you require direct assistance with your shipment or need to consult about logistics solutions, support is readily available. Use the detailed contact information below to reach the Zásilkovna customer service team:

• Phone: +420 216 216 516
• Email: [email protected]
• Operating Hours: Monday to Friday, 8:00 AM to 6:00 PM.
• Address: Českomoravská 2408/1a, 190 00 Prague, Czech Republic.

Frequently Asked Questions (FAQs)

Conclusion

Zásilkovna Tracking provides the essential visibility needed to manage these large-scale supply chain movements effectively. Our Zásilkovna tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your Tracking Number in our Zásilkovna tracking tool now to confirm your delivery status!