Nexive Tracking

Nexive Tracking

Curious where your Nexive parcel is right now? Our tool offers live visibility as your shipment progresses through Nexive’s mail and e-commerce delivery infrastructure, seamlessly connected with the broader Poste Italiane network.

Our Nexive tracking tool lets you easily follow your shipment at every stage. Just enter your Tracking Number to instantly check the latest status, confirm current location, or review the expected delivery timeline.

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How to Use Our Nexive Tracking Tool?

We have made it simple to monitor your domestic Italian shipments directly through this page. Follow these steps to check your parcel status using our Nexive tracking tool:

  1. Locate Number: Find the Tracking Number (often a barcode number) on your postal receipt, shipping label, or the confirmation email sent by the retailer.
  2. Enter in Our Tool: Type this unique alphanumeric code directly into the search field of our Nexive tracking tool located above.
  3. Click “Track”: Hit the button to instantly retrieve the latest logistics status and current location of your package.

Nexive Tracking Number

To access your shipment data, you need the specific reference code assigned to your parcel. Our tool relies on these standard identifiers used within their logistics network:

  • Barcode / Tracking Number: The primary tracking ID, typically a long alphanumeric string or purely numeric barcode provided when the parcel is booked.
  • Notice Code: If a delivery attempt was missed, the driver leaves a specific notice code that can be used to track the item’s location for pickup.

Shipment Journey and Status Meanings

As your parcel moves through the Italian logistics network, the status updates to reflect its journey. Here is what the standard tracking statuses typically mean:

StatusWhat It Means
System RegisteredThe electronic shipping data has been created, and the parcel is awaiting physical collection.
In TransitThe mail or package is actively moving between regional sorting centers across Italy.
Arrived at Delivery BranchThe shipment has successfully reached the local distribution hub responsible for your municipality.
Out for DeliveryThe postal worker or courier has loaded the item onto their vehicle and is out for final drop-off today.
DeliveredThe shipment has been successfully handed over to the recipient or safely deposited in the mailbox.
Notice Left / In GiacenzaDelivery was attempted but failed, and the package is now held at a designated collection point (giacenza).

About Nexive

Nexive was Italy’s first private postal operator, founded as TNT Post and rebranded in 2014. It became a major alternative to Poste Italiane, delivering billions of letters and e-commerce parcels annually. With nationwide coverage and competitive last-mile services, Nexive played a key role in supporting banks, insurers, telecom providers, and online retailers.

In 2021, Poste Italiane acquired Nexive and integrated its operations, fleet, and sorting centers into its national network. While the Nexive brand was absorbed, its logistics infrastructure now strengthens Poste Italiane’s unified postal and parcel ecosystem across Italy.

Nexive Service Portfolio

Our Nexive tracking tool supports the diverse postal and parcel solutions historically offered by the company. Monitor shipments across these key commercial categories to stay updated on your freight:

  • E-Commerce Parcels: Reliable last-mile delivery services designed specifically to handle high volumes of online retail orders.
  • Registered Mail (Raccomandata): Secure delivery for legal and important documents, requiring a signature upon receipt.
  • Standard Mail: Cost-effective distribution of everyday letters, invoices, and corporate communications.
  • Digital Mail Services: Hybrid solutions bridging physical and digital mail for corporate enterprise clients.

Nexive Service Coverage

The company operated a highly connected logistics network designed to facilitate comprehensive domestic communication. From major cities like Rome and Milan to regional towns, our Nexive tracking tool covers shipments moving through this infrastructure:

  • National Italian Network: Extensive local coverage reaching virtually every municipality across the Italian peninsula.
  • Islands Integration: Coordinated logistics routes ensuring consistent delivery to Sicily, Sardinia, and other remote islands.
  • Poste Italiane Infrastructure: Complete absorption into the national network, allowing for drops and pickups at thousands of local post offices.

Nexive Delivery Times

Delivery speeds vary based on the specific postal service and the geographical distance involved in the shipment. Our Nexive tracking tool results will generally reflect these timelines, helping you plan your mail logistics:

  • Express Parcels: Typically delivered within 1 to 2 Business Days across major Italian metropolitan areas.
  • Standard E-Commerce: Generally requires 3 to 5 Business Days from the time the retailer hands over the package.
  • Standard Mail: Routine postal deliveries usually arrive within 4 to 7 Business Days.
  • Remote Areas: Deliveries to rural regions or islands may require an additional 24 to 48 hours.

Solving Common Tracking Issues

Tracking issues can arise from system integrations or transit lags, but they are usually easy to resolve. Try these troubleshooting steps on our Nexive tracking tool to identify why your status might be missing:

  • “Record Not Found”: Allow 24 to 48 hours for the parcel to be physically scanned, especially keeping in mind the transition into Poste Italiane’s tracking databases.
  • Stuck at “In Transit”: Standard mail and economy parcels may travel for several days without intermediate updates between regional sorting hubs.
  • Missed Delivery (In Giacenza): If the courier leaves a notice, you usually have up to 10 days to collect the item from the local post office or designated pickup point.
  • Incorrect Number Format: Ensure you enter the exact tracking barcode without any spaces, dashes, or missing digits.

Contact Information

If you require direct assistance with your shipment, support is readily available through the integrated national network. Use the detailed contact information below to reach the unified customer service team:

Customer Service (via Poste Italiane)

  • Phone: 803 160 (Free from Italian landlines) or 06 4526 3160 (From mobile networks)
  • Website: Following the Nexive integration, queries are routed through Poste Italiane.
  • Operating Hours: Monday to Saturday, 8:00 AM to 8:00 PM (excluding holidays).

Frequently Asked Questions (FAQs)

Nexive was acquired by Poste Italiane in 2021. Its operations, fleet, and parcel networks have been fully integrated into the national Poste Italiane system.

You can still track packages using your original Nexive tracking number or barcode by entering it into our universal online tracking tool or the official Poste Italiane portal.

Yes. Since the integration, packages bearing Nexive labels or tracking codes are processed and delivered by Poste Italiane couriers and postal workers.

If a delivery attempt fails, the courier will leave a notice of attempted delivery (avviso di giacenza). You can use this notice to collect your package at the specified local post office or designated pickup location within the holding period.

If your tracking number is not registering, it may take 24 to 48 hours for the sender to physically dispatch the item. If it continues to fail, verify the number with the sender or ensure you are not including spaces.

Conclusion

Nexive Tracking provides the essential visibility needed to manage these large-scale supply chain movements effectively. Our Nexive tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your Tracking Number in our Nexive tracking tool now to confirm your delivery status!

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