SATS Cargo Tracking

Need to track your order? Our SATS Cargo tracking tool provides real-time updates as your parcels, commercial cargo, or international freight move through the delivery network from Singapore to global shipping routes.

Our tracking tool lets you easily follow your shipment every step of the way. Simply enter your Air Waybill number to instantly view the latest status, check your cargo’s location, and confirm estimated arrival with SATS Cargo Tracking.

How to Track Your SATS Cargo Online?

We have made it very easy to monitor your packages and international air deliveries. Follow these simple steps to check your cargo status:

• Locate Number: Find your reference code on your official receipt, the shipping email from your agent, or the label attached to your box.
• Enter in Our Tool: Type this unique number directly into the search field of our tool.
• Click Track: Hit the search button to instantly get the real-time status and current transit phase of your delivery using SATS Cargo Tracking.

SATS Cargo Tracking Number Location

To check your shipment data, you need the code given by the terminal staff or agent. You can easily find your unique number in these places:

• The Air Waybill (AWB): When you book an air freight shipment, a paper document is created with the tracking number printed at the top left or right corner.
• Cargo Labels: For medium or large cargo, the number you need to monitor your goods is printed right on the outside sticker of the package.
• Email Notification: Your local office or freight agent will usually send the master number via email so you can check your SATS Cargo Tracking details quickly.

Sometimes, the tracking number is also sent in a text message. If you ordered from a global supplier, check the order page on their website. The seller will usually post the number there. If you lose the number, you can ask the sender to give it to you again.

SATS Cargo Tracking Number Formats

Because the terminal operator handles millions of tons of packages sent across Asia, Europe, and the Americas, their tracking formats follow strict global airline rules. This standard format works perfectly with airport delivery systems.

• Air Waybill (AWB) Number: This is a unique eleven-digit code used by airlines. It consists of a three-digit airline prefix (like 618 for Singapore Airlines), followed by an eight-digit unique number (for example, 618-12345678).
• House Waybill Code: A unique code provided by a local freight forwarder to document the exact journey of your goods from the seller to the terminal.

Make sure you type the numbers exactly as they appear. Do not mix up the prefix with the main number. Our SATS Cargo tracking tool needs the exact match to show the right details.

Shipment Status Meanings Explained

As your freight is collected from your home or the office and moves through the airport gates, the status updates show its journey. Here is what standard statuses mean inside the SATS Cargo Tracking network:

Why is My Tracking Not Updating?

Checking international air freight involves airport security checks, safety rules, and sorting times. Try these simple steps to see why your SATS Cargo Tracking status might be paused:

• Awaiting Flight: If you just dropped off a box at the terminal, the status will not change until the airplane actually takes off from the runway.
• Customs Processing: International packages go through strict inspections at airports. The shipment will stay on hold until paperwork is checked.
• Flight Delays: Packages moving across the world travel by air. Bad weather or heavy airport traffic can delay the departure time.

Estimated Delivery Times

Transit speeds depend on the flight route and the transport method used. Your delivery expectations should match the timelines shown in the SATS Cargo Tracking system:

• Regional Asia Flights: Fast shipments flying within Asia usually take one or two days.
• Long Haul Flights: Regular cargo moving to major cities in Europe or the USA typically needs three to five days to reach its destination.
• Global Shipping: Sending a box to remote areas will take longer depending on flight transfer schedules.

Weekends, bad weather, and public holidays might add extra days to the delivery time. Always plan your shipments ahead of time to avoid late arrivals.

About SATS Cargo

SATS Ltd. (Singapore Airport Terminal Services) is the leading provider of gateway services and food solutions in Asia. Originally founded in nineteen seventy-two (1972) as a subsidiary of Singapore Airlines, the company has a very long history of managing airport operations. In two thousand and nine (2009), it was officially divested to become an independent company. Today, SATS handles over eighty percent of the airfreight moving through Singapore Changi Airport.

Their main cargo head office is located at SATS Airfreight Terminal 5 in Singapore. They operate six airfreight terminals and a special e-commerce hub to manage huge volumes of goods. They use modern technology and special cold-chain facilities to collect goods and deliver them safely to addresses overseas. They manage terminal operations, fast customs clearance, and secure warehousing. They handle general cargo, fresh food, live animals, and expensive items for customers doing business around the world.

Core Logistics Services

To support the needs of their global customers, the company offers a solid list of gateway and freight services. Every movement is connected with the SATS Cargo Tracking network:

• Gateway Services: Fast and safe moving of goods from airplanes to terminal warehouses at the airport.
• Coolport: A specialized temperature-controlled facility to keep meat, fruits, and medicine fresh during their stay at the airport.
• Express Courier Terminal: A dedicated area for very urgent parcels and e-commerce orders that need to move fast.
• Perishable Handling: Safe and caring transport for fresh food and live animals traveling by air.

Service Coverage Area

The company runs a massive logistics network. By monitoring your shipment with our tracking tool, you will see it moving through these major areas:

• Singapore Hub: The company serves customers using their massive terminals at Changi Airport, one of the busiest cargo hubs in the world.
• Global Reach: Helping move boxes safely to major destinations across Asia, Europe, Africa, and the Americas through hundreds of partner airlines.

Customer Service and Contact Info

If you need direct help with delayed cargo or terminal schedules, support is ready. The customer service team is trained to handle questions about delayed times, terminal locations, and customs paperwork. For specific inquiries, SATS provides a unified Contact Us form on their corporate site where you can select the nature of your enquiry:

• Cargo Tracing and Clearance: For updates on specific shipments.
• COSYS+ Support: For issues related to the digital cargo platform.
• SATS Coolport: For temperature-sensitive shipment inquiries.
• Express Courier Centre: For high-priority courier handling.

Frequently Asked Questions

Conclusion

SATS Cargo Tracking provides the essential visibility needed to manage these large-scale supply chain movements effectively. Our SATS Cargo tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your Air Waybill number in our SATS Cargo tracking tool now to confirm your delivery status!